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Terms & Conditions

1. Definitions

1.1 “Condesa” means Condesa Pty Ltd, its successors and assigns or any person acting on behalf of and with the authority of Condesa Pty Ltd.

1.2 “Customer” means the person/s buying the Goods as specified in any invoice, document or order, and if there is more than one Customer is a reference to each Customer jointly and severally.

1.3 “Goods” means all Goods (including but not limited to coffee) or Services supplied by Condesa to the Customer at the Customer’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).

1.4 “Price” means the Price payable for the Goods as agreed between Condesa and the Customer in accordance with clause 4 below.

2. Acceptance

2.1 The Customer is taken to have exclusively accepted and is immediately bound, jointly and severally, by these terms and conditions if the Customer places an order for or accepts delivery of the Goods.

2.2 These terms and conditions may only be amended with Condesa’s consent in writing and shall prevail to the extent of any inconsistency with any other document or agreement between the Customer and Condesa.

3. Change in Control

3.1 The Customer shall give Condesa not less than fourteen (14) days prior written notice of any proposed change of ownership of the Customer and/or any other change in the Customer’s details (including but not limited to, changes in the Customer’s name, address, contact phone or fax number/s, or business practice). The Customer shall be liable for any loss incurred by Condesa as a result of the Customer’s failure to comply with this clause.

4. Price and Payment

4.1 At Condesa’s sole discretion the Price shall be either:

(a) as indicated on any invoice provided by Condesa to the Customer; or

(b) as per sales contract agreed and signed by both parties prior to Delivery; or

(c) Condesa’s quoted price (subject to clause 4.2) which will be valid for the period stated in the quotation or otherwise until close of business @4pm EST.

4.2 Condesa reserves the right to change the Price in the event of a variation to Condesa’s quotation or sales contract. Payment for all variations must be made in full at their time of completion.

4.3 Time for payment for the Goods being of the essence, the Price will be payable by the Customer on the date/s determined by Condesa, which may be:

(a) on delivery of the Goods;

(b) before delivery of the Goods;

(c) for approved Customers, by way of instalments/progress payments in accordance with Condesa’s payment schedule;

(d) the date specified on any invoice or other form as being the date for payment; or

(e) failing any notice to the contrary, the date which is seven (7) days following the date of any invoice given to the Customer by Condesa.

4.4 The Customer undertakes to pay any restocking, handling or freight charges in accordance with clause 10.10 and accepts that no further deliveries will be made by Condesa until all outstanding restocking, handling or freight charges have been settled.

4.5 Payment may be made by cheque, bank cheque, electronic/on-line banking, credit card (plus a surcharge of up to two percent (2%) of the price (for Visa or MasterCard) or three percent (3%) for AMEX), or by any other method as agreed to between the Customer and Condesa.

4.6 Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to Condesa an amount equal to any GST Condesa must pay for any supply by Condesa under this or any other agreement for the sale of the Goods. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Customer pays the Price. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.

5. Delivery of Goods

5.1 Delivery (“Delivery”) of the Goods is taken to occur at the time that:

(a) the Customer or the Customer’s nominated carrier takes possession of the Goods at Condesa’s address; or

(b) Condesa (or Condesa’s nominated carrier) delivers the Goods to the Customer’s nominated address even if the Customer is not present at the address.

5.2 At Condesa’s sole discretion the cost of delivery is either included in the Price or is in addition to the Price.

5.3 The Customer must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In the event that the Customer is unable to take delivery of the Goods as arranged then Condesa shall be entitled to charge a reasonable fee for redelivery and/or storage.

5.4 Condesa may deliver the Goods in separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.

5.5 Any time or date given by Condesa to the Customer is an estimate only. The Customer must still accept delivery of the Goods even if late and Condesa will not be liable for any loss or damage incurred by the Customer as a result of the delivery being late.

6. Risk

6.1 Risk of damage to or loss of the Goods passes to the Customer on Delivery and the Customer must insure the Goods on or before Delivery.

6.2 If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer, Condesa is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by Condesa is sufficient evidence of Condesa’s rights to receive the insurance proceeds without the need for any person dealing with Condesa to make further enquiries.

6.3 If the Customer requests Condesa to leave Goods outside Condesa’s premises for collection or to deliver the Goods to an unattended location then such Goods shall be left at the Customer’s sole risk.

7. Title

7.1 Condesa and the Customer agree that ownership of the Goods shall not pass until:

(a) the Customer has paid Condesa all amounts owing to Condesa; and

(b) the Customer has met all of its other obligations to Condesa.

7.2 Receipt by Condesa of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.

7.3 It is further agreed that:

(a) until ownership of the Goods passes to the Customer in accordance with clause 7.1 that the Customer is only a bailee of the Goods and must return the Goods to Condesa on request.

(b) the Customer holds the benefit of the Customer’s insurance of the Goods on trust for Condesa and must pay to Condesa the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.

(c) the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods then the Customer must hold the proceeds of any such act on trust for Condesa and must pay or deliver the proceeds to Condesa on demand.

(d) the Customer should not convert or process the Goods or intermix them with other goods but if the Customer does so then the Customer holds the resulting product on trust for the benefit of Condesa and must sell, dispose of or return the resulting product to Condesa as it so directs.

(e) the Customer irrevocably authorises Condesa to enter any premises where Condesa believes the Goods are kept and recover possession of the Goods.

(f) Condesa may recover possession of any Goods in transit whether or not delivery has occurred.

(g) the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of Condesa.

(h) Condesa may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Customer.

8. Personal Property Securities Act 2009 (“PPSA”)

8.1 In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.

8.2 Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods that have previously been supplied and that will be supplied in the future by Condesa to the Customer.

8.3 The Customer undertakes to:

(a) promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which Condesa may reasonably require to;

(i) register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;

(ii) register any other document required to be registered by the PPSA; or

(iii) correct a defect in a statement referred to in clause 8.3(a)(i) or 8.3(a)(ii);

(b) indemnify, and upon demand reimburse, Condesa for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby;

(c) not register a financing change statement in respect of a security interest without the prior written consent of Condesa;

(d) not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods in favour of a third party without the prior written consent of Condesa;

(e) immediately advise Condesa of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales.

8.4 Condesa and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.

8.5 The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.

8.6 The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

8.7 Unless otherwise agreed to in writing by Condesa, the Customer waives their right to receive a verification statement in accordance with section 157 of the PPSA.

8.8 The Customer must unconditionally ratify any actions taken by Condesa under clauses 8.3 to 8.5.

8.9 Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.

9. Security and Charge

9.1 In consideration of Condesa agreeing to supply the Goods, the Customer charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer either now or in the future, to secure the performance by the Customer of its obligations under these terms and conditions (including, but not limited to, the payment of any money).

9.2 The Customer indemnifies Condesa from and against all Condesa’s costs and disbursements including legal costs on a solicitor and own client basis incurred in exercising Condesa’s rights under this clause.

9.3 The Customer irrevocably appoints Condesa and each director of Condesa as the Customer’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 9 including, but not limited to, signing any document on the Customer’s behalf.

10. Defects, Warranties and Returns, Competition and Consumer Act 2010 (CCA)

10.1 The Customer shall inspect the Goods on delivery and shall within twenty-one (21) days of delivery (time being of the essence) notify Condesa of any alleged defect, shortage in quantity, damage or failure to comply with the description or sales contract. The Customer shall afford Condesa an opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way. If the Customer shall fail to comply with these provisions the Goods shall be presumed to be free from any defect or damage. For defective Goods, which Condesa has agreed in writing that the Customer is entitled to reject, Condesa’s liability is limited to either (at Condesa’s discretion) a refund of the purchase price of the Goods, replacing the Goods or repairing the Goods.

10.2 Under applicable State, Territory and Commonwealth Law (including, without limitation the CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) may be implied into these terms and conditions (Non-Excluded Guarantees).

10.3 Condesa acknowledges that nothing in these terms and conditions purports to modify or exclude the Non-Excluded Guarantees.

10.4 Except as expressly set out in these terms and conditions or in respect of the Non-Excluded Guarantees, Condesa makes no warranties or other representations under these terms and conditions including but not limited to the quality or suitability of the Goods. Condesa’s liability in respect of these warranties is limited to the fullest extent permitted by law.

10.5 If the Customer is a consumer within the meaning of the CCA, Condesa’s liability is limited to the extent permitted by section 64A of Schedule 2.

10.6 If Condesa is required to replace the Goods under this clause or the CCA, but is unable to do so, Condesa may refund any money the Customer has paid for the Goods.

10.7 If the Customer is not a consumer within the meaning of the CCA, Condesa’s liability for any defect or damage in the Goods is:

(a) limited to the value of any express warranty or warranty card provided to the Customer by Condesa at Condesa’s sole discretion;

(b) limited to any warranty to which Condesa is entitled, if Condesa did not manufacture the Goods;

(c) otherwise negated absolutely.

10.8 Subject to this clause 10, returns will only be accepted provided that:

(a) the Customer has complied with the provisions of clause 10.1; and

(b) Condesa has agreed in writing to accept the return of the defective Goods; and

(c) the Goods are returned at the Customer’s cost; and

(d) the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.

10.9 Notwithstanding clauses 10.1 to 10.8 but subject to the CCA, Condesa shall not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:

(a) the Customer failing to store or use the Goods in a proper manner;

(b) the Customer using the Goods for any purpose other than that for which they were designed;

(c) the Customer continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;

(d) the Customer failing to follow any instructions or guidelines provided by Condesa;

(e) fair wear and tear, any accident, or act of God.

10.10 Condesa may in its absolute discretion accept non-defective Goods for return in which case Condesa may require the Customer to pay handling fees of up to twenty percent (20%) of the value of the returned Goods plus any freight costs.

10.11 Notwithstanding anything contained in this clause if Condesa is required by a law to accept a return then Condesa will only accept a return on the conditions imposed by that law.

11. Intellectual Property

11.1 Where Condesa has designed, drawn or developed Goods for the Customer, then the copyright in any designs and drawings and documents shall remain the property of Condesa.

11.2 The Customer warrants that all designs, specifications or instructions given to Condesa will not cause Condesa to infringe any patent, registered design or trademark in the execution of the Customer’s order and the Customer agrees to indemnify Condesa against any action taken by a third party against Condesa in respect of any such infringement.

11.3 The Customer agrees that Condesa may (at no cost) use for the purposes of marketing or entry into any competition, any documents, designs, drawings or Goods which Condesa has created for the Customer.

12. Default and Consequences of Default

12.1 Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at Condesa’s sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

12.2 If the Customer owes Condesa any money the Customer shall indemnify Condesa from and against all costs and disbursements incurred by Condesa in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own client basis, Condesa’s collection agency costs, and bank dishonour fees).

12.3 Without prejudice to any other remedies Condesa may have, if at any time the Customer is in breach of any obligation (including those relating to payment) under these terms and conditions Condesa may suspend or terminate the supply of Goods to the Customer. Condesa will not be liable to the Customer for any loss or damage the Customer suffers because Condesa has exercised its rights under this clause.

12.4 Without prejudice to Condesa’s other remedies at law Condesa shall be entitled to cancel all or any part of any order of the Customer which remains unfulfilled and all amounts owing to Condesa shall, whether or not due for payment, become immediately payable if:

(a) any money payable to Condesa becomes overdue, or in Condesa’s opinion the Customer will be unable to make a payment when it falls due;

(b) the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or

(c) a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer.

13. Cancellation

13.1 Condesa may cancel any contract to which these terms and conditions apply or cancel delivery of Goods at any time before the Goods are delivered by giving written notice to the Customer. On giving such notice Condesa shall repay to the Customer any money paid by the Customer for the Goods. Condesa shall not be liable for any loss or damage whatsoever arising from such cancellation.

13.2 In the event that the Customer cancels delivery of Goods the Customer shall be liable for any and all loss incurred (whether direct or indirect) by Condesa as a direct result of the cancellation (including, but not limited to, any loss of profits).

13.3 Cancellation of specifically ordered Goods, or for non-stocklist items, will definitely not be accepted once an order has been placed.

14. Privacy Act 1988

14.1 The Customer agrees for Condesa to obtain from a credit reporting agency a credit report containing personal credit information about the Customer in relation to credit provided by Condesa.

14.2 The Customer agrees that Condesa may exchange information about the Customer with those credit providers either named as trade referees by the Customer or named in a consumer credit report issued by a credit reporting agency for the following purposes:

(a) to assess an application by the Customer; and/or

(b) to notify other credit providers of a default by the Customer; and/or

(c) to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or

(d) to assess the creditworthiness of the Customer. The Customer understands that the information exchanged can include anything about the Customer’s creditworthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under the Privacy Act 1988.

14.3 The Customer consents to Condesa being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).

14.4 The Customer agrees that personal credit information provided may be used and retained by Condesa for the following purposes (and for other purposes as shall be agreed between the Customer and Condesa or required by law from time to time):

(a) the provision of Goods; and/or

(b) the marketing of Goods by Condesa, its agents or distributors; and/or

(c) analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods; and/or

(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or

(e) enabling the daily operation of Customer’s account and/or the collection of amounts outstanding in the Customer’s account in relation to the Goods.

14.5 Condesa may give information about the Customer to a credit reporting agency for the following purposes:

(a) to obtain a consumer credit report about the Customer;

(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.

14.6 The information given to the credit reporting agency may include:

(a) personal particulars (the Customer’s name, sex, address, previous addresses, date of birth, name of employer and driver’s licence number);

(b) details concerning the Customer’s application for credit or commercial credit and the amount requested;

(c) advice that Condesa is a current credit provider to the Customer;

(d) advice of any overdue accounts, loan repayments, and/or any outstanding monies owing which are overdue by more than sixty (60) days, and for which debt collection action has been started;

(e) that the Customer’s overdue accounts, loan repayments and/or any outstanding monies are no longer overdue in respect of any default that has been listed;

(f) information that, in the opinion of Condesa, the Customer has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Customer’s credit obligations);

(g) advice that cheques drawn by the Customer for one hundred dollars ($100) or more, have been dishonoured more than once;

(h) that credit provided to the Customer by Condesa has been paid or otherwise discharged.

15. Dispute Resolution

15.1 If a dispute arises between the parties to this contract, then either party shall send to the other party a notice of dispute in writing adequately identifying and providing details of the dispute. Within fourteen (14) days after service of a notice of dispute, the parties shall confer at least once, to attempt to resolve the dispute. At any such conference each party shall be represented by a person having authority to agree to a resolution of the dispute. In the event that the dispute cannot be so resolved either party may by further notice in writing delivered by hand or sent by certified mail to the other party refer such dispute to arbitration. Any arbitration shall be:

(a) referred to a single arbitrator to be nominated by the President of the Institute of Arbitrators Australia; and

(b) conducted in accordance with the Institute of Arbitrators Australia Rules for the Conduct of Commercial Arbitration.

16. General

16.1 The failure by Condesa to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect Condesa’s right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

16.2 These terms and conditions and any contract to which they apply shall be governed by the laws of the state in which Condesa has its principal place of business, and are subject to the jurisdiction of the courts of Sydney, New South Wales.

16.3 Subject to clause 10 Condesa shall be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by Condesa of these terms and conditions (alternatively Condesa’s liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods).

16.4 The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by Condesa nor to withhold payment of any invoice because part of that invoice is in dispute.

16.5 Condesa may license or sub-contract all or any part of its rights and obligations without the Customer’s consent.

16.6 The Customer agrees that Condesa may amend these terms and conditions at any time. If Condesa makes a change to these terms and conditions, then that change will take effect from the date on which Condesa notifies the Customer of such change. The Customer will be taken to have accepted such changes if the Customer makes a further request for Condesa to provide Goods to the Customer.

16.7 Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond the reasonable control of either party.

16.8 The Customer warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal obligations on it.

For placing orders above 1 MT, please get in touch with us with your requirement at Contact Us or sales@condesa.com.au